These terms explain what you are buying, how subscriptions and credits work, what you can and cannot do with Ember, and how updates and support are handled.
These terms cover Ember's desktop app, downloads, updates, and related online services.
When you buy or activate Ember, you receive a limited, non-exclusive license to use the software during your subscription term.
Ember is sold on a subscription basis. Plans may include a monthly credit allowance for eligible processing, and extra credits may be sold separately.
Current pricing, included credits, and plan differences are shown on the pricing and checkout pages in effect when you buy or renew.
Use Ember for lawful work only. Do not use the software in a way that breaks the law, infringes on someone else's rights, or disrupts the service.
You are responsible for reviewing subtitles, timing, translations, and other output before delivery or publication.
Ember may release updates, bug fixes, compatibility changes, and service improvements over time. Some workflows also depend on third-party software or providers such as DaVinci Resolve and FFmpeg.
Changes to Ember or its dependencies can affect feature behavior, supported environments, and availability.
Ember may update these terms from time to time. Please review the latest version on this site before purchase, renewal, or continued use.
If you have a question about billing, access, or policy, contact support@embersubs.com.
Questions
Email support@embersubs.com if you need help with billing, licensing, or account questions.
