Question 1

What's included in the free trial?

Accepted Answer

Every plan starts with a 7-day free trial. During the trial, Lite includes 50 credits and Pro and Studio include 100 credits — enough to try Ember on a full set of shortform reels. Payment details are collected at checkout, but you won't be charged until the trial ends.

Question 2

Will I be charged during the free trial?

Accepted Answer

No. Payment details are collected at checkout so the switch to your selected plan is seamless, but you won't be charged until the trial ends. Cancel before the trial ends and you won't be charged.

Question 3

How do I start using Ember after starting a trial?

Accepted Answer

Choose a plan and complete checkout, then open the desktop app and approve sign-in in your browser. Your trial credits are available as soon as your account is connected.

Question 4

How are credits calculated?

Accepted Answer

1 credit equals 1 minute of processed audio. Your balance is based on the audio length you process.

Question 5

Where do I check my remaining credits?

Accepted Answer

Open the Account page to see the credits tied to your subscription, including total, included, and top-up balance.

Question 6

Can I buy more credits later?

Accepted Answer

Yes. If you need more processing capacity than your plan includes, you can buy top-ups without changing plans. Top-up credits expire 90 days after purchase and require an active subscription to use.

Choose the plan thattakes your output further.

FAQ

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FAQ

Choose the plan thattakes your output further.