This page explains what stays on your device, what Ember sends when you use online features, and how to contact us with privacy questions.
Subtitle editing, track layout, exports, and DaVinci Resolve integration run locally on your machine.
If you work from local files, those editing and export actions stay part of the on-device workflow.
Ember uses license and session data to activate the app, restore access on launch, authorize downloads, and check for updates.
On your device, Ember stores the license key and refresh token locally so your session can be restored. Access tokens are kept in memory for the active session.
When you use Ember's online AI features, the app sends the audio, text, prompts, and request data needed to run that job.
That request path is used for license validation, rate limiting, usage metering, operations, and forwarding to the configured provider for the task you selected.
The Ember website may use analytics tools, including Google Analytics when configured, to understand traffic and page or CTA activity.
Depending on your browser and settings, that may include standard website data such as IP address, browser or device information, referrer information, and interaction events.
Ember may update this privacy page from time to time as the product or website changes.
If you have a privacy question or request, contact support@embersubs.com.
Questions
Email support@embersubs.com for privacy questions or requests, or use the support page first if you need help with setup, access, or billing.
